Return Policy and Exchanges

 

Pink Slip accepts unworn returns with tags attached with in 14 days, excluding panties, seasonal merchandise, bathing suits, hosiery, Nubra and Her look Enterprises (Matchsticks, Commando, Cleavage Cup Cakes, Low Beams, and Take Outs) which are all final sale. After 14 days items can be exchanged or you may be issued a credit. Pink Slip has the authority to not accept a return, if belief that the merchandise had been worn.

For Returns: Please contact us at info@thepinkslip.com to explain your return and receive a return authorization number.

For Exchange: Please contact us at info@thepinkslip.com to explain your exchange and let us know what you would like to exchange it for.

Shipping Information

Orders placed between Monday and Friday (excluding U.S. holiday’s) will ship to you with in 48 hours, pending with credit card verification and product availability.

You have the option of selecting 2-3 day air as well, all products are shipped through FedEx.

Delivery excludes Saturday's and Sundays.

Depending on weight we will do our best to keep your shipping costs as low as possible.

If you are making an exchange or return, we make it easy. A pre-paid return label is included with every order. Only the minimum return postage fee will be deducted for a return. Exchanges are totally free – by mail, by phone or in the store.

Backorders

ThePinkSlip.com site provides customers with real-time inventory, which means that you can see the availability of any color/size combination on the products web page. Back ordered items are also shown in the order confirmation email. If an item is backordered we will .ship in-stock merchandise and ship backordered items as they become available. Backordered items from your order will be grouped and shipped together when it is reasonable to do so. You will only be charged for items when shipped. Backordered items will be shipped via ground service. In the event of multiple shipments you will not be charged more than your original shipping quote. You will be notified via email if one or more items are going to be delayed beyond the original target date.

Gift Wrapping/Gift Invoices

Shopping at ThePinkSlip.com is all about convenience - what better way to save even more time than by letting us gift wrap your items free of charge in our signature black box with pink satin ribbon. This is our way of ensuring that your items are packaged just right for your special someone. Make sure to check the gift box during checkout so that we’ll know to make it extra special.

Payments and Security

Shopping at the Pink Slip is not only convenient but it is safe. Our secure server software encrypts information, ensuring that Internet transactions stay private and protected. We use Secure Sockets Layer (SSL) technology, considered the gold standard in Internet encryption technology, to protect the security of your credit card information as it is transmitted to us.

Payment Options

We accept Visa, MasterCard and Discover. You may also place your order by printing our order form and mailing it to us with a check or money order enclosed. Please be aware that orders placed with personal checks require an additional two weeks to process. For your security please do not send cash.

 

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